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SimpleFlame has done business with clients on every continent except Antarctica.
Hosting / Support
We understand that your site is never finished. Going live is just the beginning, and we look forward to helping you every step of the way.
Business Catalyst Web Hosting
SimpleFlame has been a certified premium Adobe Business Catalyst partner since 2007. Our agency provides hosting and support solutions for Adobe's platform.
Business Catalyst is a SaaS-based system where plans include the following:
- Content Management
- Web Mail
- Email Marketing
- Web Forms
- Business Reporting
- Social Integration
- Phone & Tablet Support
- Events / Bookings
- Custom Web Applications
Plan pricing depends on the amount of administrative users. The most popular plans are broken down into the following user quantities: 1 user, 2-5 users, and 6-10 users. As an all-in-one integrated web business platform, Business Catalyst provides all of the following capabilities, regardless of monthly fees:
This means you can leverage the system capabilities when you are ready and you don't have to worry about paying for more or less based on your current needs. For more information on hosting plans, please visit our pricing page.
SimpleFlame Web Hosting
Adobe provides support to all of its customers by default.
Support is administered in the following methods for free:
- Online Forum & Knowledgebase
- Online Video Documentation
- Online Ticketing Support
SimpleFlame provides additional support packages for its clients. This means we have completed a design and development project with you. Some clients require faster responses than Adobe can provide with a little more personal attention. SimpleFlame provides a very effective ticket support system where answers are responded to within 8 business hours. We provide responses back as screencast videos, providing a video library source you have access to overtime. This means you can access previous answers with exact how-to context. Training new people or remembering small details become easy tasks. For more information on hosting support plans, please visit our pricing page.
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